Call 888-618-0873 to talk to Dan (or Evan)
It may be possible to repair your computer right in your home!:
If your computer is well enough to have internet access
and if you are already talking with Dan (or Evan) on the phone:
Note: The commercial software license to do
this is expensive
and assisting you may involve some time so, depending on the circumstances,
there may be a charge. Ask.